Answers to the questions we hear most

A two-hour Walk-Round consultation costs £195 within Bath and £240 elsewhere in our area, including VAT and travel. Full design plans start at £1,450 for gardens up to about 80 m², and most plans for typical Bath and Bristol gardens come to between £1,950 and £3,800. You get a fixed fee in writing before we start.

We work across Bath and North East Somerset, Bristol, west Wiltshire (Bradford-on-Avon, Corsham, Melksham, Chippenham, Lacock) and the southern Cotswolds as far as Stroud, Painswick and Tetbury. Consultations further out are possible with a travel supplement; build work stays within about 35 miles of the studio.

A designer walks the garden with you for about two hours, looks at soil, aspect, levels and views, and talks through how you want to use the space. Within five working days you receive written notes, an annotated sketch and a list of around twenty plants that would suit. If you go on to a full design within three months, the consultation fee is deducted.

Late summer and autumn. Design takes four to eight weeks, and booking a build slot in autumn means construction can happen over winter and planting in early spring or the following autumn, when plants establish best. Our spring build slots usually fill by the end of January.

Yes, provided the drawings include enough construction detail to price from. We visit, check the levels and drainage, and quote within about two weeks. If details are missing we will tell you what is needed and what it costs to produce.

A small courtyard usually takes three to five weeks on site. A typical rear garden with a new terrace, paths and planting takes six to eight weeks, and larger or sloping gardens with retaining walls can take ten weeks or more. Your quotation includes a week-by-week programme.

Most garden work does not need planning permission, but there are exceptions: raised decks over 30 cm, structures near boundaries, work to listed buildings and their curtilage, and trees in conservation areas — which covers much of Bath. We check before design is finalised and can prepare and submit applications for you.

Hard landscaping built by our crew carries a ten-year structural guarantee. Plants we supply and plant are replaced free if they fail within six months, provided the watering guide has been followed. None of this affects your statutory rights under the Consumer Rights Act 2015.

We take a 20% deposit to reserve your build slot, 30% when we start on site to cover materials, staged payments at milestones set out in your contract, and the final 10% within seven days of practical completion. You never pay for work that has not yet been done, apart from the deposit and materials.

Yes. If you sign a contract at home or online you have 14 days to cancel without giving a reason. If you ask us to start work inside those 14 days and then cancel, you pay only for the work done up to that point. Full details are in our terms and conditions.

Yes. All prices on this website and in our quotations to homeowners include VAT at the current rate of 20%.

Wherever possible from peat-free nurseries within about sixty miles of Bath, in Somerset, Wiltshire and Gloucestershire. Locally grown plants arrive fresher, travel less, and are already used to our climate and soils.

That is the aim. Every planting plan comes with a maintenance calendar written for that garden, and we design with the amount of time you tell us you have. If you would rather not, our maintenance team can visit seasonally or monthly.

Four day-long visits a year — usually March, June, September and December — covering pruning, cutting back, feeding, mulching, weeding, hedge cutting and a short written note on how the garden is doing. It costs £960 a year for gardens up to about 300 m², payable quarterly.